From a Small Town to Global Systems: Why I Help Leaders Build Trust-First, AI-Enabled Organisations
By Jessie Liu | Strategic Advisor | Workforce Resilience Architect | Human-First AI Integration Specialist
When I tell people I started by cleaning toilets in New Zealand, they usually smile politely.
But that’s not where the story begins — and it’s definitely not where it ends.
I grew up in Xiluo, a small town in Taiwan.
Working 6 PM to midnight shifts during university just to pay my way.
Graduating with a BBA after years of balancing study and survival.
Landing in New Zealand with a suitcase, ambition, and no "Kiwi experience" — only to find every door closed.
So I opened a different kind of door: I volunteered.
At CAB. At Red Cross. At Rotary.
Anywhere that let me serve, learn, and build bridges.
Later, I taught myself HTML to build my first e-commerce business from a library book.
Then helped build cross-border education partnerships.
Then co-founded an incubator for social enterprises in New Zealand — before most people knew what “social enterprise” meant.
Then came the pandemic.
And everything I built collapsed overnight.
So I pivoted again: learning AI, psychology, and systems leadership — not in theory, but in the messy, urgent reality of businesses trying to survive and evolve.
🚀 Why I’m Here Now — and What I Do
The world isn't just changing.
It’s destabilising — economically, technologically, psychologically.
Global trade is volatile.
AI is rewriting how businesses operate — and how teams trust each other.
Workers are tired of resilience slogans. They want real security, real leadership, real futures.
And here’s the hard truth:
Most leadership playbooks weren’t built for this kind of world.
That’s where I come in.
🎯 My Specialist Positioning
I help organisations build AI-enabled, trust-first workforces that thrive through global disruption.
I translate global noise (tariffs, AI disruption, economic shifts) into local clarity:
How your people feel, how your operations adapt, how your leadership evolves.
I combine:
Strategic operations thinking (MBA lens)
Human behavior and trust-building expertise (psychology lens)
Systems leadership across APAC, tech, education, and entrepreneurship
🔥 My Niche (Where I Play Differently)
Strategic Workforce Resilience in an AI-Disrupted, Policy-Driven Global Economy.
(Not just AI literacy. Not just leadership coaching. Not just change management.)
The intersection of AI, leadership psychology, operational excellence, and future workforce design.
💬 The Complex Problem I Solve
In a world of constant disruption, most organisations know they need AI and they need to lead better.
But they don't know how to rebuild human trust, operational resilience, and leadership clarity—at the same time.
I solve that leadership gap.
I help teams and leaders not just survive disruption — but build cultures that grow stronger because of it.
🌱 What You’ll See From Me
If you follow my work, you’ll find insights on:
How AI disrupts not just workflows, but team trust
How global trade shifts ripple into daily leadership decisions
How to rebuild resilient, human-centered organisations in an AI-driven future
How to lead with systems thinking and emotional intelligence — not one or the other
No hype. No jargon.
Just clear, practical strategies for future-proof leadership and workforce resilience.
🤝 What I’m Open To
Strategic consulting partnerships
Executive leadership opportunities (Operations, Workforce Transformation, Customer Experience)
Collaborations with organisations serious about leading differently
If you're building for the next era — not the last — I would love to connect.
🌟 Final Thought
I didn’t arrive at this work by accident.
I earned it — through decades of learning, losing, building, and beginning again.
If my story resonates with your vision for the future —
Follow along.
Start a conversation.
Let’s build resilient, high-trust, AI-ready organisations for the world we’re actually living in.
🚀
#Leadership #AI #WorkforceResilience #FutureOfWork #HumanFirstAI #OrganisationalStrategy #OpenToWork
About Jessie Liu
Jessie Liu helps organisations build trust-first, AI-enabled, future-ready workforces.
Blending psychology, strategy, operations leadership, and human systems thinking, she partners with leaders navigating global disruption and technological transformation.
📩 Connect with Jessie on LinkedIn or book a consultation at chattify.org
📖 Read more insights at AI insights Unleashed